14 November 2017
Media Release - #2017111, 2017

In the role of: Minister for Revenue and Financial Services [19 July 2016 - 28 August 2018]

ACCC Northern Australia insurance inquiry

The Australian Competition and Consumer Commission (ACCC) will host a series of public forums across northern Australia over the next few weeks, the Minister for Revenue and Financial Services, the Hon Kelly O'Dwyer announced today.

"This is the opportunity for anyone in northern Australia who has faced rising insurance premiums to raise their concerns directly with the ACCC," Minister O'Dwyer said.

The Turnbull Government provided $7.9 million to the ACCC in the 2017 Budget to conduct a wide-ranging inquiry into the supply of residential building, contents and strata insurance in northern Australia.

"The Government will closely monitor the inquiry and findings of the ACCC inquiry. If there is evidence to indicate that that the market is not competitive, or that premiums are not properly reflecting the risks facing residents in northern Australia, the Government will consider the options available to it to improve insurance affordability," Minister O'Dwyer said.

These are complex issues and the Government remains committed to working with all stakeholders to develop solutions that will lead to sustainable reductions in premium levels, promote a competitive insurance market and make a recognisable difference for consumers in northern Australia.

All residents of northern Australia and stakeholders are encouraged to participate in this inquiry. Details of the public forums are below. If you cannot attend these forums, you can have your say by responding to the issues paper on the ACCC website.

Submissions are due by 5pm, 21 December 2017 and can be emailed to insurance@accc.gov.au.

Details of the public forums:


Date (2017)

Venue and time


Townsville QLD

Wednesday 15 November

Hotel Grand Chancellor, 5:30pm

334 Flinders St, Townsville City

Cairns QLD

Thursday 16 November

Rydges Plaza Cairns, 5:30pm

50 Grafton St, Cairns City

Darwin NT

Wednesday 22 November

Oaks Elan Darwin, 5:30pm

31 Woods St, Darwin City

Alice Springs NT

Thursday 23 November

Aurora Alice Springs, 5:30pm

11 Leichhardt Terrace, Alice Springs

Broome WA

Wednesday 29 November

Oaks Broome, 5:30pm

99 Robinson St, Broome

Karratha WA

Thursday 30 November

Ibis Styles Karratha, 5:30pm

35-45 Searipple Rd, Karratha

Rockhampton QLD

Tuesday 5 December

Travel Lodge Hotel, 5:30pm

86 Victoria Parade, Rockhampton City

Mackay QLD

Wednesday 6 December

Quest Mackay on MacAlister, 5:30pm

38 MacAlister St, Mackay